For general questions, contact Johns Hopkins RefWorks Support at refworks@jhmi.edu.
Requests for classes, demonstrations, individual instruction, or questions and problems can be directed to Ivy Linwood Garner, Senior Reference Specialist, at (410) 955-3410 or ilg@jhmi.edu, or Donna Hesson, Public Health Informationist, at (410) 955-3028 or dhesson@jhmi.edu.
Contact RefWorks directly at (800) 889-3358 or support@refworks.com or chat at https://support.proquest.com/s/chat?language=en_US
Getting started with RefWorks
RefWorks is a web-based bibliographic management tool that allows the creation of personal bibliographic reference databases. References are automatically imported from database searches but can also be entered manually.
RefWorks is licensed for staff, students, and faculty by Johns Hopkins University and Medicine. Activate a RefWorks account by authenticating using JHED credentials.
Get Help with RefWorks Tutorials
View the LibGuides RefWorks Videos for help. Topics include: